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When you use the Zippey website and app, you agree to at least some of our cookies.

It’s up to you whether you agree to all the cookies we want to set on your computer, smartphone, or other device.

In this cookie policy, we’ll tell you everything you need to know about cookies—from which cookies we use to why we use them and how to manage or delete cookies in your browser.

What are cookies?

Cookies play an important role in making our websites work properly. They’re also incredibly helpful when it comes to improving user experiences. For example, they can remember your past searches.

Why do we use cookies?

We use cookies on our website and app to give you a better and more secure experience when you use them.

We’d also like to use additional cookies to personalise marketing on other websites and apps you use. This means sharing your data with our chosen advertising and social media partners.

Cookies help us to analyse and improve your experience using our website and other online services.

We love cookies because they give us valuable info that helps us:

  • Improve your experience on our website
  • Remember your preferences
  • Recognise your device for future visits
  • Protect our website from misuse
  • Enhance the usability and functionality of our website
  • Gain insights into navigation patterns

If you're registered for any of our online services, we also use cookie technology to ensure we maintain your confidentiality and security.

What types of cookies do we use?

Here are the four types of cookies we use on our websites:

  • Strictly Necessary: These cookies are essential. Without them, our website won’t work for you. For example, you may not be able to submit a request to a trade or log into your accounts.
  • Performance: These cookies collect information about how you use our websites. They can tell us things like which pages you visit, what you click on, and whether you see any errors. They don’t collect any info that tells us who you are. They just help us to improve the way our website works.
  • Functional: These cookies help us to provide enhanced functionality or personalization on our website. They may be set by us or by chosen third parties to enable services like web chat.
  • Targeting: These cookies help us show you relevant ads, based on which pages you visit on our website. The ads will appear on some other websites that you visit. We sometimes share this info with our chosen third parties too.

Third-party cookies

Some cookies are set by Zippey. These are called ‘first-party cookies.’

Other cookies are set by third-party companies. These are called ‘third-party cookies.’

Third-party cookies are placed on your device by our chosen business partners from other websites to collect the info they need.

While we control which third-party cookies are on our site, we don’t control what they do. So, it’s worth checking the privacy and cookie policies of those websites to learn more about them.

We can’t accept any responsibility for content contained in these third-party websites.

How long do cookies last?

The length of time a cookie stays on your device depends on its type.

‘Session cookies’ are temporary and are deleted every time you close your browser.

Meanwhile, ‘persistent cookies’ stay on your computer until they expire or until you delete them from your device's cache.

Find out more about the cookies we create and what they do.

Accepting or rejecting cookies

You’re in control of the cookies that we use. Just go to your Cookie Settings to tell us which cookies you’re happy with.

Bear in mind that you won’t be able to disable strictly necessary or performance cookies when you’re using the Zippey sites.

This is because our website and your experience may not be how they’re meant to be without these cookies enabled.

We’ll remember which options you’ve selected each time you visit our site. But you can also change your settings at any time.

Most web browsers will give you some control over cookies in your browser settings too.

To learn more about cookies—and to see which cookies have been set—head over to: www.allaboutcookies.org.

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